Human-centered design can help workforce leaders create better practices, programs and systems by putting the experiences of workers and job seekers at the center of the process. But simply using a human-centered design approach does not guarantee equitable outcomes.

This tool offers practical guidance for making HCD more intentional, inclusive and responsive to the people most affected by inequities. Grounded in our experience applying human-centered design in workplaces and workforce systems, the tool highlights key considerations for engaging workers, testing and refining ideas, and building the leadership and organizational conditions needed for lasting change.

Access the tool to explore the principles and consider how they can strengthen your own approach to designing more equitable workplaces and workforce systems.